Thank you for shopping at AMALA ARCADE.

If, for any reason, you are not completely satisfied with the service of AMALA ARCADE, we invite You to review our policy on refund.

The following terms are applicable for any products that You purchased with our website.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AMALA ARCADE .
• Rooms refer to the items offered for sale on the Website
• Orders mean a request by You to purchase Service from Us.
• Service refers to the Website where one can purchase accommodation service from AMALA ARCADE
• Website refers to AMALA ARCADE .
• You means, the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order or Room booking Service within 03 days of arrival specified on the booking voucher without giving any reason for doing so.

The deadline for cancelling a service or rooms booked from our website is 03 days from the date of Check in or arrival.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email- 

We will reimburse you not later than 7 days from the day on which We receive the communication for cancellation on the mentioned e mail, We will use the same means of payment as you used for the room booking or mentioned the payment source in the cancellation communication mail, and You will not incur any fees for such reimbursement. This amount will be credited to customers bank account within 7 to 14 working days.

Conditions for Refund

In order to eligible for refund, you should be availed the room booking service in our website, and the cancellation should be in written communication to our official mail id before 3 days of arrival date.

• The rooms were purchased through ———————–(website link),
• The room cancellation date would be 3 days within the date of arrival.
• Cancellation amount would be credited to customers bank account within 7 to 14 days of working days.

We cannot be held responsible for service escalations caused during the stay in AMALA ARCADE. Once you checked in the hotel, No amount would be refundable for any type of service level escalations.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: